Shipping Information

United States

At this time we are offering FREE shipping on all Lupine orders to the US.  Once your order is placed, please allow up to 24 hours for your order to be processed.  After the order is processed it usually ships the next business day and should get to you within three business days after that. Please note that we can not guarantee shipping time as USPS does not guarantee a time frame on mail. Sometimes it can take as long as 10-12 business days. We've also had customers receive their package the next day.  All orders are based on USPS First Class/Priority Mail.

Canada

At this time we have a flat rate of $3.00 for all shipping to Canada for Lupine products. Once your order is placed, please allow up to 24 hours for your order to be processed.  After the order is processed it usually ships the next business day and should get to you within three business days after that. Please note that we can not guarantee shipping time as USPS does not guarantee a time frame on mail. Sometimes it can take as long as 10-12 business days. We've also had customers receive their package the next day. All orders are based on US Mail's Priority Mail International. 

The Online Dog Mall Shipping Rates & Policies

Our shipping rates and policies outlined above are offered as a guide.  They are not guaranteed and are subject to change without notice. The Online Dog Mall reserves the right to cancel any order at any time, for any reason.

Frequently Asked Shipping Questions

How do you ship?

We ship using USPS First Class/Priority Mail.

Do you ship to Alaska and Hawaii?

Yes.

Do I pay for shipping returns?

Yes. We also recommend insuring your item in case it gets lost or damaged while in transit.

Do you ship to PO Boxes?

Yes.